- Our products are sold to customers anywhere in the world. However, our payment processing gateways will not accept credit card payments from customers in the following countries: Afghanistan, Bosnia, Bulgaria, Czech Republic, Croatia, Egypt, Ghana, Greece, Hungary, Indonesia, Iran, Iraq, Israel, Kuwait, Lebanon, Libya, Lithuania, Malaysia, Nigeria, Pakistan, Phillipines, Romania, Russia, Saudi Arabia, Serbia and Turkey. If you are a customer in one of these countries and would like to buy our products, please contact us to make alternate payment arrangements.
- All our prices are listed in Canadian dollars. You will be billed in Canadian dollars.
- We offer quantity discount prices — please refer to the item details in the online store. From time to time we also offer promotional discount coupons. These discount coupons are for designated products only, and are only valid for the period shown on the coupons.
- Tax calculations are based on shipping address and not your billing address. GST/HST (and PST where applicable) will be collected from Canadian customers. All others are exempt from Canadian taxes.
- You pay shipping charges. It is your responsibility to pay any applicable customs duties, brokerage fees and any other fees in the country that these products are imported into.
- We accept credit cards for payment in our secure online store. Customers (in Canada only at this time) can also make Interac Online payments. PayPal users can also make payments through that payment system in our shopping cart. You may also contact us by phone or fax with your credit card order. We do not accept CODs.
- We do not charge you any extra fees for processing credit card payments. Please note that holders of certain credit cards from the USA may be charged a cross-border transaction surcharge by your credit card company. Please note that these surcharges are applied directly by your financial institution, and not by us or our credit card processing gateways.
- We respect your right to personal privacy - please refer to our Privacy Policy for details.
- For information on our product shipments, please refer to our Shipping Policy.
- For information on product returns, please refer to our Return Policy.
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